FREQUENTLY ASKED QUESTIONS

Please read these Terms and Conditions ("Terms") carefully before using the services and products provided by Endgame Apparel ("Endgame," "we," or "us"). These Terms govern your access to and use of our website, including any purchases made through our online store.

1. Acceptance of Terms: By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

2. Products and Services: a. Product Descriptions: We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, and availability. However, we do not warrant that the product descriptions or any other content on our website are complete, reliable, current, or error-free. b. Pricing and Payment: All prices listed on our website are in the specified currency and are subject to change without notice. We accept payment through approved payment methods. You agree to provide accurate and complete payment information. We reserve the right to cancel orders or refuse service if fraudulent or unauthorized payment activity is suspected.

3. Intellectual Property: a. Ownership: All content on our website, including text, images, graphics, logos, trademarks, and product designs, is the property of Endgame Apparel or our licensors and is protected by applicable intellectual property laws. b. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works based on our content without our prior written consent.

4. Privacy and Data Collection: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

5. User Conduct: You agree to use our website and services in a lawful and responsible manner. You must not: a. Violate any applicable laws or regulations. b. Infringe upon the rights of others. c. Upload or transmit any harmful or malicious content. d. Interfere with the proper functioning of our website or disrupt our services.

6. Limitation of Liability: To the fullest extent permitted by law, Endgame Apparel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our website or services.

7. Links to Third-Party Websites: Our website may contain links to third-party websites or services. These links are provided for your convenience, and we do not endorse or assume any responsibility for the content, privacy practices, or terms of use of these third-party websites.

8. Termination: We reserve the right to suspend or terminate your access to our website or services at any time without prior notice, for any reason, including but not limited to a violation of these Terms.

9. Modifications: We may update or modify these Terms from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications indicates your acceptance of the updated Terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us using the information provided below.

Contact Information: Endgame Apparel Email: csendgameapparel@gmail.com

Last Updated: June 1, 2023

RETURN/CANCELLATION POLICY

Thank you for choosing Endgame Apparel for your fashion needs. We strive to provide you with high-quality products and exceptional customer service. Currently, we are unable to offer returns, refunds, cancellations, or exchanges. However, we are actively working towards implementing these processes in the future to enhance your shopping experience.

Defective or Damaged Products: In the unlikely event that you receive a defective or damaged product, we apologize for any inconvenience caused. We are committed to resolving such issues promptly. If you receive a defective or damaged item, please follow the steps outlined below:

1. Submit a Complaint: Within 25 days of receiving the product, please submit a complaint via email to csendgameapparel@gmail.com. In your email, include the following information:

   • Order number

   • Detailed description of the defect or damage

   • Clear photographs or videos showing the issue

2. Assessment and Resolution: Once we receive your complaint, our team will assess the provided information and determine the appropriate course of action. We may request additional details or evidence if necessary. Please allow us a reasonable time frame to investigate the matter thoroughly.

Please note that the resolution options may vary depending on the circumstances and the availability of the specific product.

Important Considerations:

• We reserve the right to refuse resolution for complaints submitted after the 25-day period following the delivery of the product.

• Our resolution options are limited to defective or damaged items and do not extend to issues such as sizing, color variations, or buyer's remorse.

• The item must be in its original condition with all tags and labels attached for us to process your complaint effectively.

• Any return shipping costs associated with resolving the issue will be determined on a case-by-case basis.

We appreciate your understanding and patience as we work towards offering a more comprehensive returns and cancellation policy. We value your satisfaction and are committed to ensuring that you have a positive experience with Endgame Apparel.

If you have any further questions or concerns regarding our returns and cancellation policy, please feel free to contact us at csendgameapparel@gmail.com.

Thank you for your support and cooperation.